The Atlanta IT support team that answers in 15 seconds
We are your outsourced IT department - handling support, cybersecurity and planning so your firm stays productive and protected, without the headaches.
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“Bad IT takes you away from growing your business”
You didn’t plan to spend your day dealing with IT issues.
But here you are - researching providers because your IT service is slow, problems keep coming back, and your staff ends up coming to you when IT fails.
Instead of focusing on your core responsibilities, you’re fielding complaints, coordinating vendors, and getting bogged down.
I hear this constantly - and it’s exactly why I built InfoTank to work differently.
10 things that make InfoTank different
These are the reasons growing Atlanta businesses choose our IT support and services.
Fast, reliable support your employees won’t complain about
When something breaks, you don’t have time to chase tickets or wait hours for a response. Our clients get fast, consistent IT support services from our engineers who know their environment extensively. Just check out our 100+ five star reviews from real end users of our service.
Veteran owned and locally operated
Your IT services won’t be outsourced overseas or handed off to random 1099 contractors, which happens way more than you might think in this industry. InfoTank is locally owned and operated right here in Marietta, GA, with full time staff all located here too. After graduating from The Citadel and serving in the USAF as a Comms Officer, Matt brought the core values of integrity and service to our business, which guides us every day.
Enterprise-grade, high-end cybersecurity, always
Security isn’t an add-on or an upsell. Our standard plan includes high-end cybersecurity tools that fully protect your data, users, and business. Small businesses and non-profits are a top target for hackers. Security is always a top priority at InfoTank.
Long-term relationships, not constant turnover
98% of our clients stay with us because we never give them a reason to leave. This is our core mission focus, to be your long-term technology partner. Everything we do aligns with this goal.
A risk-free way to make the change
Switching providers for managed IT support and services shouldn’t be stressful. That’s why we offer 90 days risk-free. Plus, we can help you exit from your current contract. If we’re not the right fit, you can walk away - no pressure, no fine print (so far, no one ever has).
Atlanta-based, nationwide capable
While InfoTank is an Atlanta-based IT service provider near you, we also support organizations across the country - including remote staff and multi-site environments. We provide 24/7/365 support to our clients, in any time zone.
Clear accountability - no finger-pointing
When IT responsibility is fragmented, problems bounce between vendors and internal staff. We take responsibility for your entire technology stack, so you always know who owns the issue and who’s fixing it.
Proactive management, not constant fire drills
We don’t just react to problems - we monitor, maintain, and improve your systems so issues are addressed before they become major problems.
Strategic guidance whenever you need it
Beyond day-to-day support, we include senior level vCIO services to help you plan for technology, budgets, and improvements, instead of reacting year to year. We fully integrate with your senior leadership team to provide IT consulting services at no extra cost.
Flexible co-managed options
If you already have internal IT staff, we can support them with our IT support services in Atlanta - we provide the necessary tools, security, and expertise to combine forces and strengthen your team.
Our services
Comprehensive Managed IT Services
We take IT off your plate completely so you can focus on your core responsibilities
Testimonials
See feedback from clients we have served over the years…
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"Our IT department, has been outstanding! Ben went above and beyond to ensure our systems were running smoothly and helped resolve our issue quickly and professionally. We are grateful for the exceptional support and highly recommend Ben and the entire Infotank team!"
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"I had a great experience with the Infotank IT support team. Ben was extremely helpful and patient while fixing an issue on my computer, and he took the time to explain everything clearly. I really appreciate his professionalism, quick response, and the effort he put into making sure everything was working perfectly before finishing up. Thank you for the excellent service!"
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"Infotank is an awesome IT service. They do it all with a smile. Extremely fast response time, friendly, and very knowledgeable about computers and computer systems. Brandon in particular has been a huge help in getting a lot of our systems up and running. It has been a pleasure working with them and I would highly recommend them to anyone!"
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"InfoTank has always been able to help me fix my computer/application issues in an extremely timely manner. Every person I have talked to has been friendly - Rob, especially is very personable and never makes me feel like a computer dummy. I would recommend them without hesitation."
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"InfoTank provides all the I.T. help I need for my small business. I'm only one person, but I still appreciate that they value me and I still get good response times and help when I need it. I also like that I can get access to good cybersecurity protection even though I'm really small. Keep up the good work guys!"
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"InfoTank is a great partner to me and my business. Being able to rely on them for IT hardware and software support helps me focus on what I know, and what will grow my business. I couldn't recommend them more highly."
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"I was having problems scanning documents to our server. I put in a ticket and InfoTank responded by email. After a few minutes I received a call. The tech was professional and was able to solve the problem that I was having. I like working with InfoTank because they respond in a timely manner and work hard to resolve any issue, I may be experiencing that prevents me from doing my job."
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"We use InfoTank for our company, and they have consistently been quick and responsive with any questions that come up. I’m far from a technology expert, but they make the entire process straightforward and ensure everything is set up so you can work efficiently."
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"I’ve had the pleasure of working with InfoTank and specifically Carissa on multiple projects for our organization. Carissa regularly collaborates with me and my colleagues to streamline our programming and implement automation across platforms for maximum efficiency. She is exceptionally responsive when troubleshooting or offering assistance, and her collaborative approach and consistent follow-through have been invaluable."
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"Ben at InfoTank just completed the Windows 11 update for my office PC. The update was successful and brief, and then I am back to complete my work projects as scheduled. A seamless transition. Thank you Ben and InfoTank for your technical support!"
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"The support team at Easy Peasy is exceptional! They resolved our security issues swiftly, and their ongoing support has been invaluable."
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"We've been working with InfoTank for over two and a half years, and their IT support for our company has been exceptional. They understand the needs of small businesses, respond quickly when needed, and always ensure our systems are up and running with no downtime. I highly recommend their team for anyone looking for dependable, knowledgeable IT help."
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"InfoTank has been an outstanding partner for our company. Any time we reach out for help, they’re quick to respond and always willing to hop on a call to walk us through the issue. They consistently resolve problems fast, keep our systems running smoothly, and make the entire process stress-free. Overall, it’s been a great experience working with them!"
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"Info Tank does a GREAT job for me. They are super accessible - always respond immediately and get my problems handled quickly. Additionally, they have extremely smart technicians who know what they are doing and can handle any problem! I HIGHLY recommend these folks - especially for small businesses who need help (super affordable), but certainly they can handle any size business and any problem!"
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"InfoTank has been a HUGE BLESSING for my company since I hired them 2-3 years ago. They support our many remote users, internal systems, as well as our website. They are very proactive & helpful with their Technical Business Reviews. InfoTank is very responsive to our Help Desk tickets, which are very few because they are always monitoring things and mitigating potential issues before they become issues. I have tremendous confidence in InfoTank. They are a clear cut above my previous vendor."
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"My company has been very satisfied with the service we have received from InfoTank. Every person we dealt with is a complete professional that offers prompt, courteous service. I highly recommend checking them out if you’re searching for a premium IT company to partner with your business"
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"Infotank has been a lifesaver! Their IT team is fast, friendly, and genuinely cares about keeping things running right. Every time we reach out, they respond quickly and handle the issue with professionalism and a great attitude. Top-notch service from people who really know their stuff."
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"The InfoTank team is always very helpful, patient, knowledgeable and successful in fixing my computer issues. I'm very glad that our company utilizes their services. All I have to do is reach out and I know they've got my back!"
A better IT experience starts with a simple conversation
You don’t need to have everything figured out - and you don’t need to commit to our IT services right away.
Most of our conversations start the same way: you tell us what’s not working, what’s taking up your time, and where your IT keeps coming up short.
As part of our IT consulting services, we’ll ask a few practical questions, explain how we work, and walk through whether our IT support services are a good fit.
There’s no obligation, no pressure to move forward, and no harassing follow-ups. If it makes sense, we’ll outline the next steps. If it doesn’t, you’ll walk away with some new ideas you can implement.
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Reach out today to claim all these benefits
Here’s what you get when you reach out today:
Smooth, fully handled onboarding – we manage the transition from your current provider.
Enterprise-grade cybersecurity stack rolled out to your environment immediately.
90-day free exit guarantee – If you’re not thrilled, cancel within 90 days with no questions asked (ps: nobody ever has).
Note: To protect service quality and ensure a pain-free onboarding, we only take on three new clients per month. Click the button below to secure a slot.
Let's chat!
Fill out the form and we'll reach out for a short, no-pressure conversation about your environment, your frustrations, and what “great IT” would look like for your business.
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Frequently asked questions
What makes your IT services in Atlanta, GA different from other providers?
We combine 15-second response times, a 100% local Atlanta team, and enterprise-grade cybersecurity tools for every client—no matter the size. Many companies searching for IT support and services in Atlanta have been frustrated with slow, and unreliable outsourced IT services. InfoTank delivers fast, personalized care from engineers who already know your business.
Do you offer IT services for small businesses in Atlanta?
Yes. Our IT support services in Atlanta, GA, are built specifically for 5–75-user companies that need reliable support without the complexity or cost of a large internal IT department. If you’re looking for small business IT services in Atlanta, we provide end-to-end management, proactive maintenance, and enterprise-level protection.
Can you fully manage our IT or just supplement our existing setup?
Both. We provide fully managed IT services, hybrid support, and co-managed solutions. Whether you need IT outsourcing services or IT consulting services for your small or growing business in Atlanta, we can take over everything—or partner with your internal team to enhance their capabilities.
What benefits can I get from your small business IT support services in Atlanta?
Our Atlanta IT support services help you build a long-term technology roadmap, strengthen cybersecurity, modernize infrastructure, and align IT strategy with business goals. This includes CMMC readiness support for DoD contractors and growth planning for expanding companies.