Complete IT management
As your hands-on IT partner, we do all the heavy lifting in your IT environment, giving you the time and confidence to focus on growing your business.
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Helpdesk and support you can trust
We provide fast managed it support to reduce wait times, often resolving issues within minutes. We also invest in senior engineers, so you don't have to wait for numerous escalations to have your issue resolved.
Of course, if we can't solve your issues remotely, we will be at your office in no time, because we are local to you. What's more, we do all this with the perfect blend of cheerfulness and excellence - like nothing you have experienced before. Learn more
”InfoTank has been instrumental in the IT growth strategy at Luv Carwash.”
“InfoTank has been instrumental in the IT growth strategy at Luv Carwash. As a fast moving startup, we’ve grown from 5 employees to 500 and InfoTank has been with us every step of the way. Our carwashes are located nationwide and they’ve been able to exceed our expectations. InfoTank has the expertise and flexibility we need to move at the speed of business.”
Would you like to know more? Let's connect!
Proactive maintenance
Rather than wait for an IT problem to come up, we proactively ensure that your systems are running optimally at all times. By consistently cleaning and updating your computers, they have a longer lifespan, operate faster and keep your staff happy and productive.
This way, you have little to no reason to call or see us, because everything works so perfectly. And when you do need to reach out, most of the time, we are already proactively working to fix the situation. Learn more
Status monitoring
We understand your IT to a 'T' and will inform you whenever something requires your attention.
Whether it is hardware that has exceeded its lifespan, needed patch updates, or possible efficiency gains, we keep you in the loop.
We utilize RMM (Remote Monitoring and Management), which monitors uptime 24/7 and informs us of any outlier events.
"Excellent support for software and hardware issues"
"Clayton provides excellent support for software and hardware issues. It seems like my issues are first on their list! Besides knowledge and ability, Clayton is also thoughtful and does not make fun of my lack of "computerese" or "computer abilities". He explains carefully and kindly."
Consult with a dedicated CIO
We frequently assess the impact of our partnership. We discuss past performance and evaluate our technical reports. Similarly, we plan for the future and discuss alignment practices.
We essentially function as an integral part of your team from the outside, providing you with the insight of our decades of IT expertise in your industry, at a fraction of the cost of internal staffing.
With our service, you have a virtual CIO at your fingertips to advise and consult when you need it.
Technology alignment process
To make sure that your company has the right-sized IT environment, that works like a well-oiled machine, we take the time to access your needs in relation to your IT assets.
Changing software (and hardware) might sting operationally for a day or two, but that one day of training can deliver years of efficiency gain.
- One-time or ongoing technology alignments, avoid being shoe-horned into packages you do not need.
- Projects can take a while, however will likely radically increase the efficiency of your organization
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Project planning
More than just another vendor, we function as your strategic partner, ensuring that all your hardware and software investments yield amazing ROI.
We take the time to fully understand your immediate needs as well as your short and long term expectations, and help you map out an IT environment around that.
- An office environment that exhilarates your team
- Increased productivity, stability and satisfaction