Tailored IT services to take your business to the next level
With our custom-designed IT solutions and insanely-fast support, we help 100+ businesses in Atlanta hit their goals at record speed.
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Imagine a world where...
- IT issues are fixed even before you realized there’s a problem
- Downtime is practically non-existent
- Your IT requests get responded to in minutes, not hours
- Your business benefits from the latest technology advancements, making you up to 40% more efficient than your competition…
All at a price that makes perfect sense to you!
This is not some state of Utopia that will never be known to mankind, we know 100+ businesses in Atlanta living in this world already!
But before we get into that, let’s address the elephant in the room...
Why is it so difficult to find an IT provider that does it all for your business?
An IT partner that
- keeps your cybersecurity 100% bulletproof,
- while keeping you compliant,
- while proactively ensuring your day to day processes are seamless,
- while still being available to solve any random IT issue that may pop up immediately!
Because let’s face it, life would be a lot easier if you could dump all your IT needs on a single, trusted IT provider.
Rather than constantly interviewing a new “specialist” for every new IT project, wouldn’t it be great to have all the specialists and IT experts in one mega team that you already know and trust?
- Are tired of their companies being treated poorly by IT providers who clearly no longer have the capacity to cope with their growing demands
- Have a team of 10 - 500 staff (onsite and remote)
- Have had it with constantly facing one IT issue or the other, without an apparent solution in view
- Are tired of long-winding contracts that keep them stuck with under-performing and unreliable IT service providers
- Are ready to have IT propel their business growth, rather than remain the necessary evil it has been…
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Because with great business ambitions comes... the need for great IT!
You know that IT is great, when it's no longer a dreaded aspect of your business you have to budget for, but an active key-player in your company’s growth.
And great IT support? You know that by how quickly and easily everything runs. Great IT support makes your entire IT environment run like a well-oiled machine, without the hiccups, complexities or surprise bills!
If we are going to put Atlanta on the map, it’s going to be by building and growing businesses that make the world a better place, and none of that would be possible without the right IT environment.
We believe this so much so, we built an entire company to offer this level of support and expertise to businesses all around Atlanta.
"The folks at InfoTank did an outstanding job on my website. I’m launching a new business and need a well-designed site. They were able to take my basic graphics and work to produce a design that looks fantastic and works well on all platforms. I wanted to be able to make my own edits and their content management system is so easy to use and flexible that, after some basic training, I was able to work on my own pages. Much easier to use than Wordpress! They were also able to integrate with other services I’m using. I couldn’t be happier with the results!"
"We own a small pre-school and needed a lot of help. We called Infotank and they immediately sent out Mike to meet with us. He took inventory of all our hardware and came up with a plan to bring us into the 21st century. We are very excited to start seeing results with all of our technology working with us instead of against us. The best part was that Mike fixed a network problem we didn't even know we had on that first meeting and significantly improved our wifi speeds. Very Happy customer, highly recommend!"
"Matt is great to work with! He is very knowledgeable in rebuilding servers. He was able to consult us in an entire building networking layout in one afternoon. I would highly recommend his service!"
Excellent Excellent service would definitely recommend anyone to use them. They communicated well and promptly.
"Chris and his team were very responsive and were able to get onsite early the next morning when our switch went out and limited our phone and internet service at our business. They came up with an interim solution and ordered and replaced the switch in a reasonable timeframe. We will rely on them again when we have an IT need as a small business that doesn’t have a dedicated IT person/department!"
"The InfoTank group came through for our company when we were in a pinch. Late on a Friday, the team at InfoTank responded to our request and told us they would be in contact on Monday. The following Monday, they followed up and worked with our virtual tech team to connect our internet hardware and communicated with them to make sure everything was done properly. They were quick, responsive, and efficient in completed the work we requested. Would hire them again."
"We had a great experience having InfoTank out to our offices to fix a variety of printer and network issues that were confusing our team. Great service and would hire again! Thank you!"
"Very detailed, customer oriented company. Mike is a great IT tech. Definitely recommend!"
"I highly recommend this group for your remote IT needs. Very good to work with."
"I have worked with Infotank for over 20 years. I trust them enough to refer my own valuable clients to them. Dave, Matt, and the crew have never let me down. Highest of recommendations."
Whether you are nervous around computers or not, technology can have a profit-building impact on your business.
With this many years of experience, we know the lackluster and (sometimes) terrible IT support experiences that businesses in Atlanta and surroundings have had…
All promises, no delivery.
Recurring IT problems, poor internet, stone-age IT systems, outsourced overseas technicians, and do we need to mention the cybersecurity threats and compliance issues?
All these with lock-in contracts that keep you tied to an IT provider that has no clue how to make IT work for you!
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We stepped in to normalize state-of-the-art IT support
InfoTank was birthed out of a need to enable businesses in Atlanta to achieve greater success with technology.
We essentially function as an integral part of your team from the outside, providing you with the insight of our decades of IT expertise in your industry, at a fraction of the cost of internal staffing.
Ever since 1998, we have helped over 100 forward-thinking businesses in Atlanta and surroundings get ahead of the competition with uniquely tailored IT solutions.
Our IT support has taken some getting used to for these businesses! On-time, every time, with substantially reduced operational costs are some of the results our client won’t stop raving about…
How we offer a completely different IT experience
>100 years of combined expertise
We both know that this is a rarity… We are a team of IT professionals with a combined century of experience. It’s safe to say that we have seen it all, and have the skills and expertise to take your organization where it needs to be with IT.
Lighting fast response time
We understand this: if you’re calling for help, you need it right away, not the next day! As soon as you reach out, you are connected to an IT professional that knows your name and specific needs (rather than a random call center representative that has no clue about your history).
90% same day resolution
With our managed services, you can say goodbye to endless cycles of dealing with IT problems. If a problem ever pops up, we usually make sure it’s fixed in one day… And the best part? Once we have fixed an issue, it does not resurface.
Completely tailored to your specific business
Rather than try to shoe-horn you into a stack of IT solutions that we think you need, we take out the guesswork completely by learning your business. We take the time to fully understand your processes, and help you build a machine to seamlessly aid operations.
No long-term contracts
Stay with us because you cannot imagine running your business without our tailored IT support, not because of a contract. We have seen quite a few Atlanta businesses stuck in abusive relationships with IT partners because of 3 year long contracts, that doesn't have to be you.
Transparent & simplified IT
We’re on a mission to take the complexities out of tech. We have seen IT providers milk companies dry, by using complex IT jargon. We are not those people and we never will be. IT doesn't have to be complex to work well. We keep it simple and seamless.
"Excellent support for software and hardware issues"
"Clayton provides excellent support for software and hardware issues. It seems like my issues are first on their list! Besides knowledge and ability, Clayton is also thoughtful and does not make fun of my lack of "computerese" or "computer abilities". He explains carefully and kindly."
How we offer a completely different IT experience
Record-fast response times
Our support team is available to pick up your call in minutes rather than hours. We attempt to resolve the issue right on the call (without any tickets) because most of the time, we are already working to handle the situation before you call.
If for some reason, we are unable to solve your issue remotely, we will be at your office in no time, because we are local to you.
Cyber security
Small business is the target of 43% of all cybercrimes and 87% think that antivirus alone will protect them. You don’t want to become a cyber statistic.
We proactively ensure that threats are mitigated as they come up, keeping your entire system secure (on all devices, home or abroad). With our 6 layers of protection, we keep your vital data secure online, no matter what.
Proactive maintenance
You can go about your business knowing that expert eyes are on your entire IT infrastructure. If there’s ever an issue, we are the first to know and our response is instant.
The best part is that we don’t need babysitting, we do what’s best for you while maintaining transparency every step of the way: this way, you stay in charge.
Data backup and recovery
Without a rock-solid backup system, what’s your assurance that some unforeseen storm won’t take you out of business? We avoid sour surprises and ensure that your backup is fail proof, securely storing your data across multiple geographical locations, as well as on the cloud.
Reliable cloud and remote work solutions
We make your transition to the cloud seamless, and operations on the cloud even easier. You no longer need to get to the office to use certain software, no matter your industry. You can work from anywhere, on any device, with absolute security and efficiency.
ISP and VoIP
We partner with all of the top ISP and VOIP providers you know and love, like Comcast, AT&T, Nextiva, Ring Central, and more.
We can negotiate rock-bottom pricing and manage white-glove installation for no extra cost to you. You don’t need to deal with the hassle, we can take it off your plate.
Technology alignment process
To make sure that your company has a right-sized IT environment, which enables it to work like a well-oiled machine, we take the time to access your needs in relation to your IT assets.
Changing software (and hardware) might sting operationally for a day or two, but that one day of training can deliver years of efficiency gain.
- One-time or ongoing technology alignments, avoid being shoe-horned into packages you do not need.
- Projects can take a while, however will likely radically increase the efficiency of your organization
What's next after this?
You're just one step away from getting access to our state-of-the-art IT support...
We cater to any business looking to take their IT to the next level!
Start your journey with us and start receiving IT support that takes your business to the next level NOW
…By filling out this short form and hitting the big button below. We can't wait to meet you in person!